filbet com Privacy Policy – How We Handle Your Data

When you register an account on filbetcom, we collect the personal information necessary to create and manage your account securely. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment details — such as your GCash number or bank account information — solely to process deposits and withdrawals in Philippine pesos (PHP). During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and session timestamps to help us maintain platform security and improve your experience. All information collected is limited to what is strictly necessary for the operation of your account and compliance with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for identity verification and financial transaction processing. If you contact our support team, we may also retain records of that communication to help resolve your concern efficiently.

The personal data we collect is used exclusively to operate, maintain, and improve the filbet com platform for Filipino players. We use your registration details to verify your identity, prevent underage access, and comply with anti-money laundering requirements under Philippine law. Your payment information is used only to process your deposits and withdrawals accurately and on time — we do not store full card numbers or share payment credentials with unauthorised third parties. Technical and session data helps us detect suspicious activity, prevent fraud, and ensure the platform remains stable and responsive across all devices. We may use your email address or mobile number to send you important account notifications, security alerts, or updates about changes to our Terms and Conditions or this Privacy Policy. We do not use your personal data for unsolicited marketing communications, and we will never sell your information to third-party advertisers or data brokers. Any use of your data beyond what is described here will only occur with your explicit consent or as required by law.

filbet com does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your personal information to Philippine government authorities, law enforcement agencies, or regulatory bodies when required to do so by law, court order, or regulatory directive. In the event of a business restructuring or transfer of ownership, your data may be transferred to the new entity, and you will be notified of any such change in advance. We will never disclose your data to any party in a manner that is inconsistent with this Privacy Policy without first obtaining your consent. If you have concerns about how your data is being shared, you may contact our support team at any time.

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your login credentials and payment details cannot be intercepted in transit. Our servers are hosted in secure data centres with restricted physical and digital access, and we conduct regular security audits to identify and address potential vulnerabilities. Access to your personal data within our organisation is strictly limited to staff members who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We use multi-factor authentication and session monitoring to detect and respond to suspicious login activity on your account. While no system can guarantee absolute security, we are committed to maintaining the highest practical level of data protection for every Filipino player on our platform. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action.

As a registered player on filbet com, you have the right to access the personal data we hold about you at any time by submitting a request to our support team. You may also request that we correct any inaccurate or incomplete information in your account records, and we will action such requests promptly. If you wish to close your account and have your personal data deleted, you may submit a deletion request, subject to our legal obligations to retain certain records for regulatory compliance purposes. You have the right to object to the processing of your data in certain circumstances, and to request that we restrict how we use your information while a dispute is being resolved. If you believe that your privacy rights have been violated, you have the right to lodge a complaint with the relevant Philippine data protection authority. We are committed to responding to all privacy-related requests within a reasonable timeframe and in a transparent manner. For any questions about your rights or how to exercise them, please reach out to our support team using the contact details provided on this site.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will publish the updated policy on this page and update the effective date shown at the top. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the filbet com platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any updates, you should stop using the platform and contact our support team to discuss your account options. We will not reduce your rights under this Privacy Policy without your explicit consent. For any questions about this policy or our data practices, please visit our FAQ page or contact our support team directly.